Customer Care Executivemale - Coimbatore, Tamil Nadu, India - Nano Instruments

Nano Instruments
Nano Instruments
Verified Company
Coimbatore, Tamil Nadu, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.

  • Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
  • Analyzing and reporting customer data to devise new strategies or update the existing ones
  • Making appointments that fit into the schedule of the client and the customer.
  • Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
  • Assisting them if they are facing a problem and troubleshooting it.
  • Ensuring the customer has a positive experience with the company.
  • Fostering a healthy relationship between the client and the customer.
  • Overseeing timely delivery and payment of sales orders.

Pay:
₹14, ₹16,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Diploma (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
In person


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