Inside Sales Representative - Marol, Mumbai, Maharashtra, India - Infinity Freight Services Pvt Ltd
3 weeks ago
Description
Responsibilities:
-
Customer Engagement:
- Understand customer shipping needs and provide relevant information about freight forwarding services.
- Negotiate rates with customers and collaborate with the pricing team to ensure profitability.
Relationship Building:
- Build and nurture strong relationships with clients to understand their business requirements and foster longterm partnerships.
- Identify opportunities for upselling and crossselling additional freight and logistics services.
Product Knowledge:
- Stay uptodate with industry trends, shipping regulations, and the company's service offerings.
- Effectively communicate the features and benefits of the company's freight forwarding solutions to customers.
Sales Presentations:
- Develop and deliver compelling sales presentations to potential clients, showcasing the company's capabilities and value proposition.
CRM Utilization:
- Utilize CRM tools to manage customer interactions, update customer profiles, and track sales activities.
- Generate reports on sales performance and customer engagement for management review.
Market Research:
- Stay informed about market trends, competitor activities, and changes in the freight forwarding industry.
- Provide feedback to the management team on market dynamics and potential business opportunities.
Problem Resolution:
- Address and resolve customer issues promptly, collaborating with relevant departments to ensure a high level of customer satisfaction.
Qualifications:
- Bachelor's degree in Business, Logistics, or related field (preferred).
- Proven experience in inside sales, preferably in the freight forwarding or logistics industry.
- Must Have Good Communication Skills
- Strong understanding of international shipping and logistics processes.
- Excellent communication and negotiation skills.
- Familiarity with CRM tools and Microsoft Office Suite.
- Ability to work in a fastpaced and dynamic environment.
- Resultsdriven with a focus on meeting and exceeding sales targets.
Pay:
₹18, ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Supplemental pay types:
- Commission pay
Travel requirement:
- No travel
Ability to commute/relocate:
- Marol, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (required)
Work Location:
In person
Application Deadline: 12/03/2024
Expected Start Date: 10/06/2024
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