Claim Administration Staff - Mumbai, India - Kuehne+Nagel
Description
Collect claims documentation for marine cargo and marine liability claims by contacting internal Kuehne + Nagel and/or NACORA stations-
Your Role :Collect claims documentation for marine cargo and marine liability claims by contacting internal Kuehne + Nagel and/or NACORA stations to build a claim file in accordance with the SOP of each NACORA office / YC center
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Your Responsibilities : Collect claims documentation for marine cargo and marine liability claims from:
- i. KN stations
- iii. NACORA's
- (Requisite training will be provided)
- b. Contact internal Kuehne + Nagel and/or NACORA stations to build a claim file in accordance with the SOP of each NACORA office / YC center
- c. Use existing Kuehne + Nagel and/or NACORA systems to obtain available missing claims documentation
- d. Ensure accuracy of documentations at highest level
- e. Enter / Update data in to CMS or any other system as required
- f. Transfer digital claim files and documents to the relevant NACORA / Risk & Claims Service Station, digital archiving
- g. Meet service level and communication time lines
- h. Completion of assigned target on monthly basis
- i. Submit periodic progress report to the National Insurance Manager
- j. Identify the areas of improvement for achieving the assigned targets
- k. Any other /additional duties/task provided by reporting manager /NIM on time to time basis but not limited to above claims related activities only.
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Your Skills and Experiences :a. Good linguistics ability in German Language
- b. Good communicator/listener with a good team player attitude.
- c. Should be organized, motivated, self-driven & quick learner
- d. Familiar with shipping and transport documents
- e. Excellent interpersonal skills with all internal & external partners/customers
- f. Ability of managing conflict & providing resolution
- g. Good analytical & problem solving skills
- h. Efficient coordinator with a clear understanding of importance of time management skills
- i. Any other skills relevant to said job profile-
A propos de Kuehne+Nagel
Mit mehr als 80,000 Mitarbeitern an mehr als 1.300 Standorten in über 100 Ländern zählt Kühne+Nagel zu den global führenden Logistikdienstleistern.
Kühne+Nagel steht als Arbeitgeber für Chancengleichheit und wir engagieren uns auch im Hinblick auf Personen mit Behinderung für Diversität in unseren Teams.
CONTACT
Neha Bhonsle
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