Customer Service Representative - Bengaluru, Karnataka, India - Altruist Technologies Pvt. Ltd

Altruist Technologies Pvt. Ltd
Altruist Technologies Pvt. Ltd
Verified Company
Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

ResponsibilitiesCustomer Service Responsibilities list:
)

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file

Job Types:
Full-time, Fresher


Salary:
₹20, ₹24,000.00 per month


Benefits:


  • Food provided
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Quarterly bonus

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:


  • English (preferred)
  • Hindi (required)

Ability to Commute:

  • Bengaluru, Karnataka (required)

Ability to Relocate:

  • Bengaluru, Karnataka: Relocate before starting work (required)

Work Location:
In person


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