Guest Service Associate - Jaipur, India - ibis Jaipur Civil Lines

ibis Jaipur Civil Lines

Verified Company

Jaipur, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Company Description

Featuring a rooftop pool, Ibis Jaipur offers modern accommodations in Jaipur. The property is 1.2 mi from Jaipur Train Station, while the Central Museum is a 10-minute drive away. The Civil Lines Metro Station is 820 feet.

Job Description:

Responsible for daily administration, meeting and greeting, dealing with guests' queries and complaints, and booking rooms visitors.
Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Any matter which may affect the interests of the hotel

should be brought to the attention of the Management.

Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out

Qualifications:

Qualifications:

Minimum 1 Year of relevant experience.

Any degree or Diploma in Hotel management.