Customer Care Executive - Calicut, India - ODYSSIA

ODYSSIA
ODYSSIA
Verified Company
Calicut, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are looking for a
Customer Care Executive to join our team.


As a Customer Care Executive, you will play a vital role in ensuring our customers receive outstanding service and support.

You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and creating a positive customer experience.


  • Resolve customer issues, complaints, and concerns.
  • Develop a deep understanding of our products to provide accurate information and solutions to customers.
  • Maintain accurate records of customer interactions.
  • Gather and relay customer feedback to the appropriate departments to help improve products and services.

Qualifications:


  • Proven experience in a customer service or related role.
  • Excellent communication and interpersonal skills.
  • Positive attitude and a genuine desire to assist customers.

Salary:
₹10, ₹15,000.00 per month


Benefits:


  • Food provided
  • Leave encashment

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Calicut, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

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