Customer Care Executive - Pune, India - FirstCry

FirstCry
FirstCry
Verified Company
Pune, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Job Title

  • Customer Care Executive
Location

  • Pune
Experience

  • 03

Responsibilities:

We need a Customer care - Executive for our Home brand team.


Key-point

  • Person has technically sound for electronic product like
    Battery operated rideon
  • Familiarity with Product & understand the technical issue or
    electronic issue in product
- dealing with customer issues and churning out an easy-to-follow solution
- handling customer concerns and complaints in a timely manner
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients

  • Providing the best possible solution to the queries of the customers

Salary:
₹15, ₹20,011.75 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Experience:


  • Customer service (preferred)
  • Technical support (preferred)
  • Automotive electrical systems (preferred)

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