Service Desk - Bengaluru, Karnataka, India - Tata Consultancy Services

Tata Consultancy Services
Tata Consultancy Services
Verified Company
Bengaluru, Karnataka, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Must-Have:
Serving as the first point of contact for customers seeking technical assistance over the Phone & Self-Service tickets / Chat Willing to work in night shifts over prolonged period Excellent written & spoken communication skills
Good-to-Have: Demonstrate effective soft skills, active listening skills and ability to empathize with customer's situation Effectively manage length of calls, handle time, and after call work Walk the customer through the problem-solving process

Qualifications :

BACHELOR OF TECHNOLOGY
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