Customer Support Expert - Indore, India - Nway Technologies Pvt Ltd.

Nway Technologies Pvt Ltd.
Nway Technologies Pvt Ltd.
Verified Company
Indore, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

COMPANY PROFILE NWAY TECHNOLOGIES PVT LTD


Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc.

From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to cater to the industry specific needs of our clients.

We deliver smart, dedicated and timely services to add value in our client's business and dependable work ethics. We are right now serving companies having turnover of 50 crores to 3000 crores at most.


Position:
Customer Support Executive / Tally Caller


Department:
Lead Generation


Qualification:
Bachelors or Graduate's Degree or equivalent experience.


Experience:
1-3Years


Location:
Indore


Key Skills:
Good Communication Skills, Client support, Client Interaction


Roles & Responsibilities
We are looking for a telecaller for contributing to the sales of our company. You will be responsible for maintaining good Client relationships and closing the sales deal over calls. A successful telecaller representative must be excellent at communication and must have superior people skills.

They should also be comfortable and agreeable to represent the product or services over calls and resolve clients' complaints and queries.

In this role, you have to contribute to the company's growth by bringing in clients.

  • Contacting current and potential clients to inform them regarding the product and service.
  • Answering all queries and questions regarding the company and product.
  • Keeping the customer database maintained and updated.
  • Taking and processing orders accurately.
  • Keeping a record of all the sales calls and notes of useful information".

Key Skills

  • 1+ years of experience as a telecaller or any similar role.
  • Proven track record of successfully achieving the sales quota.
  • Knowledge of computer programs like CRM and telephone systems.
  • Efficient with English.
  • Excellent interpersonal and communication skills.
  • Excellent negotiation skills and the ability to resolve issues

Employee Benefits

  • Optional Leaves
  • Health Insurance

Job Types:
Full-time, Regular / Permanent


Salary:
Up to ₹300,000.00 per year


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Indore,

Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Speak with the employer
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