Service Advisor - Durg, India - Chouhan Automobiles LLP (Maruti Suzuki ARENA)

Chouhan Automobiles LLP (Maruti Suzuki ARENA)

Verified Company

Durg, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

As a service advisor, you will be
responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts, and collecting payment after repairs are completed.

Their duties include
greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer's range of services, and contacting customers to update them about their vehicle's repair status.

Greet customers when they arrive at the parts and service center and direct them to an available mechanic
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Provide customers with indepth information about available aftermarket and OEM (original equipment manufacturer) part options
Answer questions about service outcome (after consulting with a mechanic if necessary)
Advise customers about warranty protections and potential cost savings
Help customers decide between trading in a car and fixing it through our shop
Manage and oversee the service center's workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pickup

Salary:
₹10, ₹15,000.00 per month

Benefits: