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Associate - pune, India - Allstate Benefits
Description
Job Description
To review the requests received for the changes to the Auto/Property policies and process the changes as per the guidelines laid down.
Job Responsibilities
•Ability to skim through Auto/Property policies and based on insured's/agents request, policy guidelines & history, provide processing solution
•Work with the insurance agents, RMBC and team members to modify, update, and process requests for the Auto/Property policies
•Review and verify personal information including names, addresses, ages and other data to ensure the accuracy of insurance company records
•Follows guidelines and adheres to high standards
•Takes initiative to enhance process through Ideas and CI Practices
•Able to handle assigned work within required standards
•Concise written communication skill
•Commitment to a full schedule with few absence
Primary Skills
•Critical thinking and analytical skills, Comprehensive reading ability and Understanding of American English jargon
•Fluent in English communications, Reading & Comprehension Skills.
•Effective written communication with internal and external customers requires the ability to compose comprehensive sentences that provide clear and concise information
•Excellent Computer usage Skills
•The multi-tasking skills required involve opening, minimizing, toggling between several applications to effectively and efficiently work the tasks. This skill set will allow consistent
production and quality results.
•Time Management – Timely processing of policy changes is critical. Must possess the ability to perform effective time management and effective prioritization to meet customer
needs within the established timelines.
Experience
1.2 to 2.6 Years
Shift Timing
1:00 PM to 9:30 PM