Insurance Desk Executive - Bengaluru, India - Karthika Consulting & Solutions Pvt Ltd

Karthika Consulting & Solutions Pvt Ltd

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title
:
Insurance Desk Expert

Function:
Claim Assistance

Job Type:
Full Time Job - To be placed at Bangalore In and Around

Reports To:
Assistant manager

Location:
Bangalore

Medical Insurance Claim Assistance Department at
We Assist has an important role of managing the Hospital Relations, Billing Related Queries, Client Relationship Management to ensure that the
We Assist continues to be a competitive service provider in the Insure Tech, Cashless and Reimbursement Claim Settlement and the related industry.

With ambitious growth plans in mind,
We Assist is looking to offer cutting edge solutions to both patients and the partner hospitals by leveraging technology and with unique product offerings.

Job Roles & Responsibilities

To interact with hospital staff and patients.
Collecting necessary documents from Patient.
Coordinate with internal medical and financial team for initial approval.
Making sure all the documents are available before sharing it with approval team.
Educating patient about deduction (Co-Pay, NME)
To create awareness about reimbursements claims. (Pre, Post & Hospitalization)
Collect claim supporting documents from the patient or patient party/hospital staff & coordinate with backend team to ensure smooth transfer of data to the TPS/Insurance Company.
Be available at the assigned hospital for six days in a week b/w 10 am to 7 pm.
Efficiently and effectively handing grievance/issue raised by hospital staff & patients, escalating issue to the team leader, as necessary.
Followup and Updates to be given to the clients.

Qualifications & Skills.