Customer Care Executive - Surat, India - KuberJee Tech. Pvt. Ltd.

KuberJee Tech. Pvt. Ltd.

Verified Company

Surat, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Efficiently handling inbound and outbound calls and transferring them to the relevant agentor department as per Tele-calling script.

Conducting surveys to collect dataabout customer satisfaction, churn rate, brand image and awareness, etc.
Analyzing and reporting customer data to devise new strategies or update the existing ones
Making appointments that fit into the schedule of the client and the customer.
Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnelin motion.
Assisting them if they are facing a problem and troubleshooting it.
Ensuring the customer has a positive experience with the company.

Job Types:
Full-time, Permanent

Salary:
₹15, ₹18,000.00 per month

Benefits:

Schedule:

Ability to commute/relocate:

Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (preferred)

Language:

Speak with the employer

Account Executive