Plant Incharge - Surat, India - Nikattam Solution Pvt Ltd
Description
Job description
Job description
Responsibilities
- Build relationships with Clients and employees.
- Take care day to day operational activities in Plants.
- To maintain smooth function and harmony in plants.
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team upsell or crosssell services and products
- Ensure both the company and clients adhere to contract terms
- Look in to competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
Required skills
Good Experience in B2B & B2C Business.
Hands on experience in Unit Operational Functions.
Hands on experience as a Relationship Managerand Unit Operation as well.
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Experience in tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
A customer-oriented attitude
Excellent communication and negotiation skills
Salary:
₹20, ₹22,000.00 per month
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 4 years (preferred)
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