L3 - Training Support (Ebu) - Akurdi, Pune, Maharashtra, India - Bajaj Auto
Description
Experience: - 8 Years
Location:
AkurdiMaharashtra
Nature of Job:
After-Sales
Job role:
Product & Field Support
Job Title:
Mgr/Asst Mgr - Training Support
Level:
L3
Function:
Operations - EBU
Department (Sub-function)
NA
-
JOB PURPOSE
Responsibility for identification of training gaps/needs of the service field team, design & implemenation of training programmes
- **INTERACTION WITH STAKEHOLDERS**
Internal
External
Direct
Export BU>Marketing,Business Planning & NMD, Export BU>Operations, Export BU>Sales(Africa/SAME/LATAM/ASEAN)
Dealership, Distributors
Indirect
Export BU>Operations
Tech companies
-
JOB REQUIREMENTS
Educational Qualifications
**Essential: Engg
- Mech || Automobile Mechanic**Preferred Institution: NIT & Equivalent
Desired Qualification:
Engg
- Mech||Automobile Engineering
- Production and Industrial||Industrial Design
Work Exp
Min: 3
Max:8
Industry Specification
Automobile
Addnl Requirements
Age
Min: 23
Max: 32
Need for travel
0
-
KEY COMPETENCIES
Technical/Functional
1. Relevant industry experience in similar role
- Strong work ethic.
- Thinks creatively and drives innovation.
- Strong Analytical and Problem-solving ability
Behavioural
L- ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations
**5. KEY RESPONSIBILITIES
1. Responsible for Capability Enhancement of Service Team
- Co-ordinating with field for Training requirements
- Develop and upgrade Training Literatures and Modules for 3W & 4W
- 4. Preparation of training material, contents and Training notes
- 6. Develop and publish distance learning modules (LMS) for 3W & 4W
- 7.
Enhance failure capture mechanism through FCR App:
- 8. Plan Training calendar based on Gaps and communicate to field
- 9. Administrative handling of training centre.
- 10. Planning and activation of new training programs as per requirement
- 11. Inter departmental and intra departmental coordination
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