Product Owner - Bengaluru, India - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job:
Operations


Primary Location:
Asia-India-Bangalore


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 16/May/2023, 12:44:18 AM


Unposting Date:
Ongoing


Role Responsibilities


The Data Management and Privacy Process and Controls team is part of a recently formed '1st line' centre of excellence within the Group Chief Data Office.

The role will support the Head, Data & Privacy Process and Controls, the Data & Privacy Directors and the Data & Privacy Transformation Programme (DPTP), through the provision of effective service delivery model.

The role will support the implementation and operationalization of capabilities to meet the DPTP goals. The role will also provide timely feedback, data and management information to relevant stakeholders.


Strategy

  • Implement and manage operational processes which delivers outcome focused & timely service delivery.
  • Analyse existing business & functional processes to identify automation opportunities in area of data management, data privacy and records management.
  • Recommend process improvements to address control gaps and to enhance efficiency where possible.
  • Support & coordinate with stakeholders in defining automation or remediation actions / solutions.
  • Develop, track & analyse actionable metrics to continuously improve tools, procedures & provide visibility of operations to management.

Processes

  • Provide robust challenge and escalation to senior management and all relevant business/function/region stakeholders to ensure activities achieve risk reduction.
  • Maintain strong stakeholder engagement with the Chief Data Protection Officer, Heads of Operations, COO teams, 2nd line Risk & Compliance, 3rd line Group Internal Audit and Internal Risk Assurance teams to ensure alignment across stakeholder groups

Governance

  • Create and maintain DoIs, templates and trackers for the activities performed by the Team
  • Maintain an uptodate view of the Team vision, showing the target state toolset and processes
  • Maintain a centralized view of the Team Book of Work, by month and by quarter
  • Provide timely and accurate reporting to internal risk assurance team & appropriate forums /committees
  • Ensure appropriate oversight to senior management and facilitate resolution of high impact risk and issues

People and Talent

  • Practice a proactive selforienting and selfmotivating work ethic.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with internal & external stakeholders.
  • Regularly share lessons learnt and best practice in a timely manner across a wideranging stakeholder group within businesses/functions

Risk Management

  • Support liaison with Risk Assurance team on any Group Internal Audit and any regulatory inspections as required.
  • Assist in identifying, assessing, monitoring, controlling and mitigating data management, privacy and record management risks to the Group.
  • Adopt a proactive approach to threat risk assessment through appropriate stakeholder engagement and monitoring of the external environment to improve assurance planning.
  • Work with other risk assurance teams to drive efficiency, effectiveness and reduce duplication.
  • Supporting Strategic Delivery and Risk Reduction
  • Build effective relationships with stakeholders
  • Facilitate the on the job learning from current & previous experience by identifying and communicating transferable lessons, helping to embed these lessons, and encouraging best practice.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Global Head
  • Data Management & Privacy
  • DPTP Squad Product Owners, Scrum Masters and SMEs
  • DPTP Transformation team
  • Data & Privacy Operations Directors and Mangers
  • 2nd line Risk & Compliance
  • 3rd line Group Internal Audit
Group Data Protection Officer

  • Core understanding of Information Security Policy, Privacy Policy, Data Management Framework & Records Retention Policy as well as Standard.
  • Basic exposure to global data protection laws and practices preferred with an understanding of any of the following: Personal Data Protection Acts, General Data Protection Regulation, Cybersecurity Act, Safe Harbour and Multi-Jurisdictional IT / Privacy regulations and requirements such as crossborder data transfer.
  • Handson experience of designing and deploying at least one Data Management & Privacy tool such as PIA, TPPA or RoPA.
  • Good organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise
  • Strong interpersonal skills to foster positive

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