Customer Care Executive - Whitefield, Bengaluru, Karnataka, India - Victaman Services Pvt Ltd

Victaman Services Pvt Ltd
Victaman Services Pvt Ltd
Verified Company
Whitefield, Bengaluru, Karnataka, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Full Job Description

  • Provide the highest level of customer service, exhibiting the company's values to each customer.
  • Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.
  • Address customer concerns, queries, issues, complaints, product information requests, cancellation of orders, etc.
  • Strong customerfacing and communication skills to ascertain sophisticated interaction and ensure closure of all presented issues.
  • Follow up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.
  • Provide information regarding the availability of instock and outofstock items to customers.
  • Constantly demonstrate a positive attitude by interacting effectively and maintaining professional manners through verbal or written form.
  • Maintaining data and updating accurate records of customer service interactions.
  • Regular attendance at work is an essential part of the job.

Skills:


  • Strong ability and desire to provide excellent customer service.
  • Clear verbal and written communication skills.
  • Effective listener
  • Problemsolving skills
  • Attentiveness to customer feedback
  • Time management

Salary:
₹18, ₹21,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Language:


  • English (required)
  • Hindi (required)

Speak with the employer
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