Tele Caller Executive - Coimbatore, India - Metro City Infrastructure Developers India Private Limited

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Roles and Responsibilities of Tele-Caller - Admission
Responding to queries regarding admissions, fees, and financial assistance

Keeping up to date with admissions policies and procedures

Collaborate with other departments, as appropriate, to provide the best possible customer service experience.

Ensuring conversion of admission as per the minimum set parameters

Providing detailed information about college programs

Answer incoming calls from prospective students, parents, and other queries

Assist applicants through the admission process by providing guidance and assistance.

Serving as the first point of contact for visitors

Assisting with the development of admission materials

Execute sales and marketing campaigns, as applicable.

Ensure all customer service issues are resolved in a timely and courteous manner.

Respond to inquiries about fees, funding options, and other admission-related topics.

Record, monitor, and report on calls received and follow-ups made.


Salary:
₹10, ₹18,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Coimbatore,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (required)

Experience:


  • Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)

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