Tele Caller Executive - Coimbatore, India - Metro City Infrastructure Developers India Private Limited
3 weeks ago
Description
Roles and Responsibilities of Tele-Caller - Admission
Responding to queries regarding admissions, fees, and financial assistance
Keeping up to date with admissions policies and procedures
Collaborate with other departments, as appropriate, to provide the best possible customer service experience.
Ensuring conversion of admission as per the minimum set parameters
Providing detailed information about college programs
Answer incoming calls from prospective students, parents, and other queries
Assist applicants through the admission process by providing guidance and assistance.
Serving as the first point of contact for visitors
Assisting with the development of admission materials
Execute sales and marketing campaigns, as applicable.
Ensure all customer service issues are resolved in a timely and courteous manner.
Respond to inquiries about fees, funding options, and other admission-related topics.
Record, monitor, and report on calls received and follow-ups made.
Salary:
₹10, ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Coimbatore,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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