International Customer Service - Navi Mumbai, India - Grownow HR

Grownow HR
Grownow HR
Verified Company
Navi Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Requirements for International Customer Service.

Process:
Amazon

1.


Location:
Airoli

2. Handling Inbound calls (US Customer Service)

3. Need to Handle Ecommerce Related Queries

4.


Designation:
CSA

5. Excellent communication skills needed

6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience.

7. Shift Timing 247 rotational shift

8. Week off-2 Rotational week off between Monday till Sunday

9. Salary - fresher -18,000 in hand incentive
**Experienced
in hand Incentives.**
10. Strict background verification for all Employment and Educations documents.

11.


Rounds of Interviews:
HR, Ops, Berlitz(VnA), Typing-25/85,.

12.


Transport Boundaries:
Kalyan to Thane, Thane to Panvel, Panvel to Kurla, Thane to Sion, Andheri to Virar.

Job Types:
Full-time, Fresher

Salary:
Up to ₹23,000.00 per month

Benefits:


Provident Fund

Schedule:


Rotational shift

US shift

Supplemental pay types:


Overtime pay

Performance bonus

Education:


Higher Secondary(12th Pass) (preferred)

Language:


English (preferred)

Job Types:
Full-time, Permanent, Fresher


Salary:
₹18, ₹23,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift
  • UK shift
  • US shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Shift allowance

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

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