Customer Support Executive - Gurgaon, India - Adam vacations
Description
Customer Service Profile:
Description
Responsibilities
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct followups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Qualifications
Any Graduate
Employee Perk & Benefits
- 5 days Working
- Rotational Shifts
- Great Working Culture
- Cab Facility
Salary:
₹25, ₹50,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Rotational shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
Language:
- English, Hindi (preferred)
- English, Hindi (preferred)
Speak with the employer
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