Customer Support Executive - Kochi, India - LAKSHYA CA CAMPUS

LAKSHYA CA CAMPUS
LAKSHYA CA CAMPUS
Verified Company
Kochi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities

  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer's needs and requirements.

Requirements:


  • UG/PG.
  • Work experience as a Telecaller, TeleMarketer, or a similar role.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problemsolving skills.
  • Exceptional attention to detail.

Job Type:
Permanent


Salary:
₹20, ₹25,815.34 per month


Benefits:


  • Health insurance

Schedule:

  • Morning shift
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