Customer Support Representative - Noida, India - iSHA Technology Solution Pvt Ltd
Description
**Responsibilities:- *
- Understanding the products and services provided by the company.
- Resolving customer complaints and queries.
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Maintaining a healthy relationship with the clients.
- Adhering to the company's rules and regulations.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- Good verbal and written communication skills.
- Good problemsolving abilities.
- A customeroriented individual.
- Ability to meet deadlines and prioritize tasks.
- Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.
- ** 0-6months
**Salary:
- ** 10k
- 15k
- ** HR Yogita
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
One location
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