Client Support Executive - Pune, Maharashtra, India - TDG
Description
Role and Responsibility Details:
Client Servicing Executive Responsibilities:
- Cultivating solid relationships with clients through the provision of exceptional aftersales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
