Front Office Associate - Udagamandalam, India - Spree Hotels

Spree Hotels

Verified Company

Udagamandalam, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

- cashing, and cash handling policies and procedures.

Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be salesminded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early checkins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
File room keys ( only for manual room key hotels)
Knows how to use front office equipment.
Process guest checkouts.
Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,