Customer Support - Delhi, Delhi, India - Growth Hub Consultants

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description
Manage large amounts of incoming phone calls

  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Salary:
₹30, ₹35,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Education:


  • Bachelor's (preferred)

Experience:


  • Customer support: 1 year (required)

Language:


  • English (required)

Ability to Commute:

  • New Delhi, Delhi (required)

Ability to Relocate:

  • New Delhi, Delhi: Relocate before starting work (required)

Work Location:
In person


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