Sales Support Executive - Gurgaon, India - VisualEz
3 weeks ago
Description
About VisualEz
VisualEz Technologies Pvt Ltd. A Gurugram - based startup, is India's leading 3D Visualization platform for home décor businesses. We are trusted by more than 20,000+ Retailers and top 25 tiles brands.
We have been recognized as India's top 55 tech startup in 2017 by Economic Times and IIM Ahmedabad in association with Facebook.
We have received 20+ National and International awards in the last 5 years.Designation:
Tech Support Executive
Location-Gurugram
Qualification:
- Any Graduate (preferred B.tech)
Experience:
- Min 2yrs
Roles & Responsibilities
- User Interaction & App Support
- Increasing User footfall on the tool.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Ask customers targeted questions to quickly understand the root of the problem
- Maintain jovial relationships with clients
Requirements:
- B2B Experience preferably with Retailers/Small business owners
- Excellent problemsolving and communication skills.
- Basic Graduate in any specialization
- Good understanding of computer systems, mobile devices and other tech products.
Salary:
₹25, ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
Travel requirement:
- No travel
Education:
- Bachelor's (required)
Experience:
- Sales (required)
- Business development (required)
- Lead generation (required)
Language:
- English (preferred)
Speak with the employer
Expected Start Date: 01/06/2023
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