Telemarketing Officer - Kolkata, India - HDB Financial Services Limited
Description
Calling Customers using a given phone directory to sell products- Answer incoming calls from prospective customers, depending on the campaign
- Use scripts to provide information about product's features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to buy by demonstrating how provided services meet their needs
- Record the customer's personal information accurately in computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
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