Bpo Voice Process - Kolkata, India - Task Virtual

Task Virtual

Verified Company

Kolkata, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Responsibilities in BPO job

The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue.
They should be open to all types of questions and quick in learning new things.
Customer Service Manager
They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
Team leaders
They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers' needs. They also handle angry customers and provide them with solutions.

Other than this, the responsibilities change as per the job title.

Salary:
₹12, ₹15,000.00 per month

Schedule:

Fixed shift
Monday to Friday
Night shift
UK shift
US shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Work Location:
In person

Speak with the employer