Patient Relationship Executive - Bellandur, Bengaluru, Karnataka, India - AyurVAID Hospitals
Description
Job Description:
Patient Relationship Lead
We are a data and process driven organisation
- a leader in precision Ayurveda and pioneer in integrative medicine. Approved by leading health insurance companies and CGHS, AyurVAID is committed to delivering authentic Ayurveda care for root cause disease reversal and sustained wellbeing at a whole person level. We operate 7 hospitals today across Bangalore, Kochi, Gurugram, and Almora of which 3 are NABH accredited and 1 is JCI accredited. 3 of our hospitals are located within India's top 10 quaternary care hospitals. AyurVAID is the first and only national quality award winner from the Ayurveda sector to date.
AyurVAID has recently become an integral member of the Apollo Hospitals Group, Asia's preeminent, integrated healthcare leader.
Currently, we are looking for smart, young individuals to work in Hospitals Operations function, as Patient Relationship Lead. The person will be responsible for ensuring Patient Satisfaction and closure for therapies for all patients visiting our centre
Key Responsibilities
- Interaction with patients coming for consultation at our Hospitals to explain our procedure, any queries on the process, outcomes etc., in conjunction with doctors
- Post consultation, work with patients in taking therapies with AyurVAID counselling, financial discussions, followup and closure
- Explore opportunities to bring in new patients, in collaboration with our partner
- Medanta: EHCs, Camps and other programs
Qualifications
- Bachelor's degree, MBA/ Masters preferred
- 34 years' experience in Patient Counselling and closure
- Patient empathy and ability to convince patients to continue with AyurVAID service
- Financial acumen to work out possible opportunities with patients
Location:
Bangalore
Role:
Full time
Job Types:
Full-time, Regular / Permanent
Salary:
₹30, ₹40,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Hebbal, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 3 years (preferred)
Speak with the employer
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