Customer Service Executive - New Delhi, India - Farepayer Pvt Ltd

Farepayer Pvt Ltd
Farepayer Pvt Ltd
Verified Company
New Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are hiring CSE voice process.

Fresher can also apply
Good communications skills required.

Location - Jankapuri west

Salary

  • 10K 15K
Experience

  • 01year

Responsibilities:

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

Salary:
₹10, ₹15,585.99 per month


Schedule:

  • Day shift
  • Morning shift

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

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