Customer Service- Fresher - Bengaluru, India - Brand Scale-Up Inc.
Description
Maintain an updated knowledge of the organization's products, services, and customer service policies- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
Salary:
₹15, ₹18,700.61 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
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