Desktop Support-ernakulam - Mumbai, Maharashtra, India - BirlaSoft

BirlaSoft
BirlaSoft
Verified Company
Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Country/Region:

IN- Requisition ID: 7543- Work Model:

  • Position Type:
  • Salary Range:


  • Location: INDIA

  • MUMBAI
  • BIRLASOFT OFFICE
    Title:Desktop Support-Ernakulam**:
  • Description:
-
Experience: 3+ years

Skill:
Desktop Support resources

Handling tickets which are required onsite support

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Incident management, change management and problem management
  • Working knowledge and support of SAP, Microsoft, software & hardware and Networking.
  • Knowledge of Networks.
Knowledge of AD, DNS, DHCP, Cloud backup

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