Receptionist-female-goutam Hospital - Hyderabad, India - Tidal Digital Technologies
Description
Key Responsibilities:
1.
Front Desk Management:
- Greet patients and visitors with a warm and welcoming attitude.
- Answer phone calls, provide information, and forward calls as necessary.
- Manage appointment scheduling and maintain the appointment calendar.
2.
Patient Assistance:
- Assist patients with inquiries and provide necessary information about hospital services.
- Direct patients to appropriate departments or medical professionals.
- Ensure a comfortable and organized waiting area for patients.
3.
Administrative Support:
- Maintain patient records and update necessary information accurately.
- Handle billing and insurance inquiries professionally and confidentially.
- Assist in maintaining office supplies and cleanliness of the reception area.
4.
Communication:
- Communicate effectively in English and Hindi, both in person and over the phone.
- Relay messages promptly to relevant staff members.
5.
Multi-Tasking:
- Manage multiple tasks simultaneously while maintaining attention to detail.
- Prioritize tasks based on urgency and importance.
Qualifications and Skills:
- High school diploma / degree or equivalent or
- Proficiency in spoken and written English and Hindi.
- Previous experience in a receptionist role is a plus, but freshers with the right attitude are encouraged to apply.
- Basic computer skills, including familiarity with word processing and spreadsheet software.
- Strong interpersonal skills and the ability to interact with patients, visitors, and staff members courteously.
Goutam Hospital:
Mobile:
Job Types:
Full-time, Permanent
Salary:
₹180, ₹216,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
Microsoft Office: 1 year (preferred)
- Front desk
- Receptionist: 1 year (preferred)
Language:
- English (preferred)
Ability to Commute:
- Gachibowli, Hyderabad, Telangana (preferred)
Ability to Relocate:
- Gachibowli, Hyderabad, Telangana: Relocate before starting work (preferred)
Speak with the employer
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