Documents Verification - Fatimanagar, Pune, Maharashtra, India - Jointeca Software Solutions Pvt Ltd
2 weeks ago
Description
Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing.- Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests' feedbacks, etc.
- Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
- Strong problemsolving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Types:
Full-time, Permanent
Pay:
₹18, ₹44,682.25 per month
Schedule:
- Day shift
- Morning shift
Experience:
- total work: 1 year (preferred)
Work Location:
In person
Speak with the employer
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