IT Admin - Malleswaram, Bengaluru, Karnataka, India - SignDesk

SignDesk

Verified Company

Malleswaram, Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JOB DESCRIPTION

Job Title:
IT Admin

Location:
Bangalore

Company Profile
SignDesk is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana

SignDesk's products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalog currently includes

A Video KYC onboarding solution leveraged with ML and AI techniques.
A digital stamping & franking product for realtime online stamp duty payment.
An eSign workflow solution offering both Aadhaar eSign & digital signatures.
An eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSignbased mandates.
A Smart contract lifecycle management via automated document creation, Online negotiation, paperfree execution & centralized storage

About the Role

As an IT Admin, you will play a crucial role in ensuring the smooth operation of our organization's IT systems.

Your expertise will directly contribute to maintaining a productive and efficient work environment for our teams.

Responsibilities:

Handson experience in configuring and troubleshooting FortiGate, Cisco firewalls and Switches.
Configuring and troubleshooting VPNrelated issues.
Knowledge of Office 36
Experience working in a Linuxbased environment.
Strong understanding of Linux, Windows & MacOS operating systems.
Troubleshooting OS issues.
Knowledge of EPS (Endpoint security) and Biometric Access control.
Proactively manage and maintain network and firewall systems.
IT Asset Management and Tracking.
Develop and implement project plans, risk assessments and contingency plans.
Design and implement monitoring, configuration management and reporting functions that will make a handsoff environment.
Define and document best practices and support procedures.
Provide afterhours support for Infrastructure emergencies as well as occasional weekend maintenance.
IT Asset Management and tracking documentation Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.
Facilitate new employee workstation setup.
Facilitate IT support for any internal and Remote work employees.
Documenting and Tracking of ITrelated processes and workflows.
Creates and maintains historical records by documenting hardware and software changes and revisions.
Identify and learn appropriate software and hardware used and supported by the organization.
Ensure security and privacy of computer systems.
Quickly arrange for hardware change in case of failure occurred in the System.
Creating, changing and deleting user accounts according to the request raised.
Coordinating with vendors to facilitate IT Asset purchases.
Maintaining internal infrastructure requirements include laptops, desktop computers, routers, switches printers etc.
Ensuring that laptop/desktop complies with established policies, standards, and configuration guidelines.
Configuring and maintaining CCTV Surveillance.
Maintaining Data Backup and Data Security.
Configuring Access Points and monitoring/ blocking unauthorized internet access.
Coordinating with the Finance team on payments and POs.

Qualifications

Bachelor's degree in computer science or information technology.
Ability to work independently and collaboratively.
Microsoft Certified Systems Administrator (MCSA) certification is a plus.
Proven work experience as a desktop support engineer or support technician.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Staying up to date with the latest developments and changes in the IT sector
Ability to solve complex hardware and software issues.
Ability to travel and work after hours when necessary.
Excellent interpersonal skills.
Good written and verbal communication skills.