Customer Support Executive - Bengaluru, Karnataka, India - Decorpot

Decorpot

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
CHM Operations

Qualification(s): Grad/PostGrad (Any)

Experience:0-1yrs

Location:
Bangalore ( HSR Layout )

Employment Type:
Full-time

We are looking for a customer relationship manager responsible for engaging with key customers by building and preserving trusting relationships.

The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

Ultimately, an outstanding customer relationship manager will work closely with the sales, design and execution team to ensure all staff preserve client relationships.

Roles & Responsibilities:

As a Customer Relationship Manager, You Will Be Responsible For Maintaining a Long-Term Relationship With The Customer. You Will Also Be Responsible For Knowing The Customer's Needs And Demands
As a CRM, I Need To Coordinate With Our Design Team & Operations Team According to Client Requirements Daily
Handling Customer Escalations With Effective Communication Skills
Identifying Customer Demands And Requirements
Maintaining Good Relationship With Customers
Update the spreadsheet And Making Calls To The Clients To Verify The Details
Documents Need To Be Uploaded And Maintained Properly On Daily Basis
Collecting Feedback From Individual Client Would Be Appreciated After We Deliver The Project To Them

Required Experience, Skills, and Qualifications

Education:
Grad/PostGrad (Any)

Experience: 0-2 years

Location:
Bangalore

NP:
Can Join Immediately