Desktop Support - Mumbai, India - Mavenir

Mavenir

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud.

As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers.

Role Summary

Manages the activities and personnel associated with providing technical services for computer hardware or networked systems to internal customers. Identifies, prioritizes and resolves reported problems utilizing internal employees or outsourced service providers.

Specializes in providing technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems.

Ensures that installations, software, hardware, operating systems and configuration issues are properly addressed, monitored and resolved.

Key Responsibilities

Day to Day IT tickets

Asset Update

Laptop Configure

Basic NW

Job Requirements

Update Asset Inventory

Assign laptop for New joiners

Reconfig laptops

Update exit tickets

Accessibility

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.