Reservation and Ticketing Agent - Gurgaon, India - JustHR

JustHR
JustHR
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Provide customer service to passengers who are booking flights

  • Answer customer queries regarding flight availability and details
  • Assist customers with selecting flights, airlines and destinations
  • Issuance of tickets for passengers booking directly through Qantas Reservation
  • Make changes to existing reservations & reissuance of tickets
  • Processing refunds for cancelled tickets
  • Handle customer complaints and feedback
  • Handling Group queries and liaising with Head office for confirmations

Salary:
₹300, ₹500,000.00 per year


Benefits:


  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 3 years (required)


Work Location:
In person

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