Reservation and Ticketing Agent - Gurgaon, India - JustHR
Description
Provide customer service to passengers who are booking flights- Answer customer queries regarding flight availability and details
- Assist customers with selecting flights, airlines and destinations
- Issuance of tickets for passengers booking directly through Qantas Reservation
- Make changes to existing reservations & reissuance of tickets
- Processing refunds for cancelled tickets
- Handle customer complaints and feedback
- Handling Group queries and liaising with Head office for confirmations
Salary:
₹300, ₹500,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 3 years (required)
Work Location:
In person
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