Customer Care Executive - Jaipur, Rajasthan, India - Indigifts Pvt. Ltd.

Deepika Kaur

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Deepika Kaur

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Description

Job Summary
Indibni is looking for a creative and hardworking individual to join our marketing team as a Customer Support Executive. Being at Indibni is like strapping yourself to a rocket ship.

This is an opportunity not just to build on your portfolio, but also to learn and explore a potential career in Marketing.


Responsibilities and Duties

  • Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.
  • You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Sales Managers, Product Managers, resolve customer issues.
  • You will act as a change agent and look for ways to improve Customer Care processes.
  • Should have a strong understanding of social networking and social media
  • Should be able to coordinate and implement social media interactions with responsibilities that include creating brand awareness online
**Key Skills

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