Patient Counselor - Delhi, India - Dr. Nivedita Dadu's Dermatology Clinic

Dr. Nivedita Dadu's Dermatology Clinic

Verified Company

Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Duties and Responsibilities:

Counselling the patients regarding their skin, hair or nail concerns.
Providing individual assessments & developing initial treatment plans.
Helping patients choose the best treatments by explaining the same.
Managing clinical care including various treatment plans for the assigned patient case.
Communicating and coordinating with doctors, therapists, and patients on regular basis.
Documenting various types of reports and associated paperwork.
Maximizing the customer satisfaction by sticking to the SOPs (Standard Operating Procedures) and continuous improvement of the quality of services while improving the skill set of the staff.
Helping the marketing team of the clinic with various content requirements
Maximize the revenue growth by cross selling and up selling the procedures / treatments required to prospective patients, if needed.
Supervising laser therapists / technicians and performing necessary procedures under the guidance of the in house doctors.
Counselling for Hair Transplant Patient.

Eligibility Criteria**- Any bachelor's degree from an accredited university.

MBA/PGDM preferable.
Prior counseling experience of 12 years in a Dermatology clinic or hospital is desirable.
Should possess good communication and interpersonal skills

Job Types:
Full-time, Regular / Permanent

Salary:
₹25, ₹35,000.00 per month

Benefits: