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    TechOps-DE-CloudOpsAMS-GW-Senior Manager - bangalore, India - EY

    EY
    EY bangalore, India

    2 weeks ago

    EY background
    Description

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

    Job purpose

  • For managing pre-sales, onboarding and service delivery of various Insurance application of Guidewire tech stack and Public, Private & Hybrid Cloud solutions for EY-GDS-consulting's clientele

    • Expectations from the Role

    As a Managed Services leader, the candidate will be responsible for building a team and running engagements predominantly in Guidewire suite.

  • End to end ownership of application support
  • Have an overall work experience of 15 years or more , with at least 5 years of Guidewire Policycenter, Billingcenter or Claimcenter implementation experience, solution design, configuration, extension, customization and support experience.
  • Must have a good understanding of configuration, build & develop Guidewire components using GOSU, Wizards, PCF, Data Model, Workflow, Activities, Product Designer etc
  • Fair knowledge on applications running in Guidewire cloud.
  • Exposure to Cloud/ Infrastructure engineering concepts with flair of technology Managed Services with a proven track record of building, developing, and managing service delivery and support teams.
  • Experience growing and developing an operation function; defining operational procedures, setting service standards, defining service level agreements (SLAs)
  • Should have experience of executing an end-client facing role
  • Good knowledge and experience of Cloud ecosystem and IT methodologies that will be handy to provide thought leadership and guidance to the pre-sales and delivery teams
  • Proven ability of working with & operationally managing sub-contracting vendor eco-system
  • Possesses leadership qualities, interpersonal skills required to lead and manage high performing teams
  • Works across regions to create a market for defined managed services offerings and to qualify and develop opportunities within those markets.
  • Support member firm to win GW engagements including Architect, Build, implement Solutions.
  • Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure.
  • Deep understanding of contract constructs and deal financial models related to Support engagements and vendor ecosystem.
  • Guidewire certification is preferred.

    • Responsibilities, Qualifications, Certifications - External

    Experience/Qualifications/Competencies:

  • Have an overall work experience of 15 years or more , with at least 5 years of Guidewire centric module implementation experience, solution design and Managed Services, preferably from a top tier Global Outsourcing services provider.
  • Have a solid technical understanding of Guidewire suite (in depth understanding of at least one module) and its upgrades.
  • Good understanding about the overall architecture including various middleware interfaces and Datahub and info enter.
  • Should have significant expertise in setting up and running of Managed Services / outsourced projects – key exposure areas are Due Diligence, Service Transition, Steady state attainment and ongoing continuous improvement.
  • Fair knowledge on applications running in Guidewire cloud.

    • EY | Building a better working world