Ibm Logo Storage - Bengaluru, India - IBM

IBM

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Introduction

System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.

Sound pretty important? Absolutely You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.

Your Role and Responsibilities

As a IBM Logo Storage, you are expected to work on all type of Technical Field support & Maintaining all type of entry / mid / enterprise IBM & OEM storage systems -Storage Arrays and Tape Libraries(BM DS8XXX / XIV / SVC / V7000 / V5000 storage / Brocade SAN / Cisco SAN / TL 35XX storage).

You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.

Responsibilities:

Technical Field support & Maintaining all type of entry / mid / enterprise IBM & OEM storage systems Storage Arrays and Tape Libraries(BM DS8XXX / XIV / SVC / V7000 / V5000 storage / Brocade SAN / Cisco SAN / TL 35XX storage)
Basic Storage hardware troubleshooting knowledge ,
Product line exposure on DS8K, XIV, SVC, V7000, SAN Switches, Tape Library
Knowledge on installation, configuration, troubleshooting of IBM Storage products.
Ready to work on 24/7 shifts to support client requirement.

Required Technical and Professional Expertise

Min 35 years of experience with experience in the following areas:
Technical Field support & Maintaining all type of entry / mid / enterprise IBM & OEM storage systems -Storage Arrays and Tape Libraries(BM DS8XXX / XIV / SVC / V7000 / V5000 storage / Brocade SAN / Cisco SAN / TL 35XX storage) Expertise of OS Clustering,
Install, configure, and manage IBM storage systems and related components.
Monitor storage system performance and implement optimization strategy
Ensure data integrity, availability, and reliability
Collaborate with other IT teams, including network administrators, system administrators, and database administrators, to ensure seamless integration of storage solutions with the overall IT infrastructure

Preferred Technical and Professional Expertise

You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Uptodate technical knowledge by attending educational workshops, reviewing publications

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure.

IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues.

Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?