Tele Caller Executive - Mohali, India - HFN IT Services
Description
Responsibilities:
Network Expansion:
- Collaborate closely with the Project Manager to understand network expansion targets and objectives.
- Identify potential onground agents through lead calling
- Reach out to potential onground agents through outbound calls and other communication channels.
- Explain the benefits of joining our network and address any queries or concerns they may have.
- Persuasively communicate the value proposition to potential agents to encourage their participation.
Task Execution:
- Coordinate with onground agents to assign and delegate tasks as per the projects.
- Provide clear instructions and ensure that tasks are understood and executed accurately.
- Regularly follow up with agents to monitor task progress and ensure timely completion.
- Resolve any issues or obstacles faced by agents in task execution by liaising with relevant teams.
Requirements:
- 13 years of experience in a telecalling or sales profile, preferably in a similar industry.
- Strong communication and negotiation skills with the ability to engage potential agents effectively.
- Proven track record in achieving sales targets or similar goals.
- Ability to work independently and collaboratively in a fastpaced environment.
- Proficiency in using CRM tools and other salesrelated software.
- Willingness to occasionally travel onground for agent interactions.
Salary:
₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
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