Customer Service Executive, Male,kochi - Kochi, India - Affable Management Services

Affable Management Services

Verified Company

Kochi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Customer Service Executive, Male,Kochi, Fort Kochi

Job Location:
Kochi, Fort Kochi (Male from Local place preferred),

Salary :
Rs. 20,000/

Job Overview:

This is a key role which includes both administration and sales functions at an artefacts shop.

Duties & Responsibilities:

To ensure the highest level of customer service at all times.
To ensure products are correctly replenished, merchandised and displayed based on Visual Merchandising guidelines
Responsible for overall ambience, upkeep and cleanliness of shop interiors and premises
Responsible for setting and achieving monthly sales targets
Responsible for coordinating with the accounts team to ensure inventory management,billing, and returns.
Thorough understanding of designers and products in the shop portfolio.
To communicate with internal and external parties to ensure smooth operations at the shop.
Prepare sales analysis and support with general administrative work, e.g. roster, monthly sales reports etc.
Lead by example to other staff on customer service excellence, efficiency and productivity

Qualification

Degree holder (Age between
23 years' supervisory experiences in retail sector, preferably fashion retail.
Handson personality, positive attitude, multitasking and enjoy working in retail environment
Independent work style, excellent communication and people management skills
Passionate about fashion and design trends
Fluent in English.

Salary:
₹20,000.00 per month

Schedule: