Bpo Executive - Airoli, Navi Mumbai, Maharashtra, India - Talents Villa Recruitment Services
2 weeks ago
Description
If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.- If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
- If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.
- Must be good at spoken bengali.
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹16, ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Flexible shift
- Morning shift
- Rotational shift
Language:
- Bengali (preferred)
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