Service Implementation - Remote, India - Tescom Business Solution
2 weeks ago
Description
Job Description for Service Implementation
- Clear and effective written and verbal communications skills preferred
- Basic telecommunications technical knowledge
- Able to gain the trust and respect of a team
- Maintenance of all documentation and procedures relating to all aspects of all Services provided to the Customer in accordance with this Service Order Schedules
- Collaborate and work closely with Team Leaders and Managers to define business service requirements, develop capabilities and corresponding components of the service
- Coordinate communication among support staff and systems staff
- Involvement and ability to lead IT projects
- Daily communication with the external vendor
- Coordinate and inform customer of internal network activity that may impact/interrupt their services
- High proficiency with Microsoft Office Programs including Word, Excel and PowerPoint
- Languages Known are English, Hindi & Tamil.
Job Type:
Part-time
Salary:
₹10, ₹12,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
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