Avp - Client Data Maintenance - Ucrm - Chennai, India - Barclays

Barclays

Verified Company

Chennai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
AVP - Client Data Maintenance - UCRM

Location:
Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography.

Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs.

Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

Hybrid Working

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

This is an exciting and fantastic opportunity to join a fast moving team to deliver Client Data Maintenance Change & Regulatory objectives whilst delivering a first class service to stakeholders and customers alike.

This role provides the opportunity to work in partnership with other Barclays Corporate teams as well as our wider business functions, including Operations and Technology.

The AVP, will play a critical role in the success of the Identity Service & UCRM team through strong and effective management & leadership and the provision of skilled technical and analytical support, enabling the business to provide a leading service to other areas of the bank.

This is an exciting and fantastic opportunity to join and lead a fast moving team in its infancy to deliver objectives whilst providing a first class service to stakeholders and clients alike.

This role provides the opportunity to work in partnership with other Barclays Corporate teams as well as our wider business functions.

As an AVP within the team you will be responsible for working closely with UK team to launch a new and manage a team who will be responsible for the Identity Updates.

It will be your responsibility to drive a high value, business critical, KYC control function whilst maintaining high productivity, high standards in quality and to lead, motivate and develop your team.

What will you be doing?

Lead, manage and motivate a high performing team with a focus on high standards, quality, customer service, controls, execution and delivery
Support Head of Data Maintenance in building a best in class 'Go To' team for expertise and embed culture of 'Right First Time' across the department
Build and maintain strong relationships with key stakeholders across Technology and Operations in order to champion or challenge policy and procedural changes as needed
Support Head of Data Maintenance to embed a strong control framework and embed a culture of risk
Provide focused training and coaching support to the teams for them to be able to perform best work and best practice to drive "Right First Time" performance, improve standards and increase awareness throughout the wider teams
Ownership and management of Quality MI metrics to be assessed with the team and presented to senior management, key stakeholders
Run various data analysis to understand the root cause, present trend & propose solutions with data driven approach
Inspire and drive high performance in individuals and the team, enabling each member to understand his/her role in team success
Champion colleague engagement in your teams and across the wider business ensuring the Barclays Purpose, Values and Behaviours are at the heart of everything we do
Ensure SLA's & performance metrics are met month on month across queues & timely call out of any possible challenge

What we're looking for:

Good level understanding of Barclays Corporate systems
Proven ability to make decisions using own initiative and without guidance
Ability to contribute effectively when working with colleagues at more senior levels across Data Maintenance and with colleagues, both verbally and written
Proven ability to analyse a significant amount of data and offer solutions and recommendations for improved operational control efficiency
Exposure to areas like Reference Data Service, Corporate Action
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