Front Office Supervisor - Indore, Madhya Pradesh, India - Ace Consultants

Ace Consultants
Ace Consultants
Verified Company
Indore, Madhya Pradesh, India

4 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

WE ARE HIRING

Job designation:

  • Front Office Supervisor

Job location:

  • Nashik

Salary:


  • 20,00030,000

Experience:


  • Total experience:
  • 5 years in a front office or guest service role, supervisory capacity.
  • Minimum experience:
  • 2 years in a front office or guest service role.

Education:

  • High school diploma or equivalent required.

Eligibility:
-
Only Females

Skillset:

  • Good communication skills
  • Proficiency with MS Office
  • Proficiency in hotel management software

IMMEDIATE JOINERS REQUIRED

FULL TIME

Profile Introduction:


Responsibilities:


  • Oversee the daily operations of the front office department, including checkin, checkout, reservations, and guest inquiries.
  • Train, mentor, and supervise front desk staff to ensure adherence to company policies and procedures.
  • Resolve guest issues and complaints promptly and effectively to ensure guest satisfaction.
  • Maintain accurate records and reports related to occupancy, revenue, and guest accounts.
  • Assist with scheduling, payroll, and inventory management.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Implement and uphold safety and security protocols.

Requirements:


  • Proven experience in a front office or guest service role, with at least 2 years in a supervisory capacity.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational abilities.
  • Proficiency in hotel management software
and Microsoft Office Suite.

  • Ability to multitask and work efficiently in a fastpaced environment.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.
  • Attention to detail and a passion for providing exceptional customer service.

Pay:
₹20, ₹30,000.00 per month


Schedule:

  • Day shift

Work Location:
In person
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