Account Executive - Lucknow, India - Click Retina
Description
Responsibilities
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, longlasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and Clevel.
- Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering clientfocused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 2 years (preferred)
- CA Firm: 2 years (preferred)
Language:
- English (preferred)
Speak with the employer
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