Field Application Scientist - Delhi, India - Sartorius
Description
What you will accomplish together with us:
- Will be responsible for assigned product line to support sales target achievement for supporting Greater India on Octet range of products.
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
- Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
- Prior experience in handling SPR and BLI technologies, ELISA, HPLC Mass spectrometry and Flow cytometry will be preferable.
What will convince us:
- Ph. D in Life Sciences/Biotechnology or relevant science or Masters in Life Science stream/Biotechnology with 8 to 10 years of relevant industrial experience
- A good understanding of Physicochemical and Biophysical characterization and Immunological experiments
- Prior experience in handling SPR and BLI technologies will be preferable, Flow cytometry and Microscopy expertise is added advantage.
- Must be willing to keep oneself abreast and improve on the knowledge base, including product information as well as other relevant scientific knowledge
- Willingness to travel extensively, 50%70% of time /Month.
- Familiar with related products, laboratory processes and equipment
- Ability to effectively interface with product / project / division management
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